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Local Government Authority · Government · 2023

Loama: document management for the Local Government Authority

A document management system that took paper out of the LGA’s correspondence and approvals.

Loama: document management for the Local Government Authority

The challenge

Letters, memos and approvals moved through the authority on paper, with copies in every office and no single record of where a document stood.

What we did

Loama registers every incoming and outgoing document, routes it for action and approval, and keeps the full history searchable. Training sessions brought every department onto the system in weeks.

More work

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